Contract support for Business

An IT service contract with PukkaGenTek Ltd lets you get on with your business with no worries or concerns about your Office business IT.

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Business IT Support when you need it

So why have contracted support, well we like to think of it as insurance for your business IT but unlike insurance you will get something from us even if you never pick up the phone to contact us for months on end. You will get pro-active cover because our intelligent and intuitive support systems are housekeeping and managing and cleaning up your machines day to day, so maintaining your machines and systems in the best possible health.

So when something goes wrong – whether it’s a major problem or simply an annoying fault – and whether it’s a PC, laptop or more serious server, network issue we are on hand to sort it out. You don’t have to go looking around and searching at the most stressful time; when you become ill you don’t want to have to start ringing around and searching the internet for reviews and recommendations to find the best technical service with great customer service you can rely on. 

 

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PukkaGenTek - there when you need the support

So for a reasonable monthly payment, that we don’t tie you into, we can provide that service where you as a contract customer are always on our priority list, so we’re always ready to respond with unlimited support whether it’s remote or onsite and constantly maintaining a watchful eye on your devices and business.

Of course once you are a customer you can go on to have security solutions from us, with managed and maintained top of the range anti-virus and also fully monitored and managed Backup solutions of various types and styles, both onsite and offsite.

And let’s not forget endless advice and help when you want it – just like asking a friend but with all the expertise, professionalism and experience of vendor neutral IT providers, there for you.

Please have a browse around the website to see if it provides the answers to what you need or if not please feel free to ring us for a more bespoke discussion around your requirements.

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