"We have employed Mark Broadbent of PukkaGenTek as a consultant to look after our IT side of the company for several years. The service Mark has provided over the years is not only value for money, but more importantly, very professional. I have had horrifying experiences with other companies in the past but Mark provides an exceptional service and peace of mind."
Adrian Mcilmurray - Integrated Protection Maintenance Services Ltd
"PukkaGenTek costs very little on a monthly contract. When your pc fails your business does stop virtually. This happened to me and the PukkaGenTek were exceptional in carrying out repairs and fixes to get things up and running.<br/> Their service went way past 5.30pm to ensure we were ready for the next day’s trading. All the above for a small monthly fee buys you peace of mind and instant support when you most need it"
Simon Dean - Simon Dean Motor Services Ltd
"I have PukkaGenTek looking after the PCs at work and at home and believe me when I say I would not be without that peace of mind. They take away all the stress and strain when a problem hits. I run an operations department at work where the PC is a fundamental part of the day to day operation. Some of my junior staff have a little giggle at the old man when he curses the “Damn Machine” because it will not do what he wants it to but I am not that naive that I am not aware of just how important that “Damn Machine” is to my Company. At home we have some 4 laptops and a desktop and you name the game machine, we have it. I was introduced to a chap from PukkaGenTek; he is down to earth and guess what? He can talk plain simple English to me and in some other language to my IT men. Can those chaps really be from planet Earth?” I have The PC Support Group looking after the PC’s at work and at home and believe me when I say I would not be without that peace of mind. They take away all the stress and strain when a problem hits. Well if I haven’t convinced you just how good The PC support Group are then speak to them"
Dave Poyner - Integrated Protection Ltd
"I was given Marks number by a friend after being let down by several useless people who didn't know what they were doing, I have known Mark for several years and find I call or txt him any time I have a problem and usually within 24 hours or less he will be there; I also find if he is busy we put a code in and he will have a look at the problem on his computer and sort it out, he always seems to fix it on site so I am never without my computer; I trust Mark with my PC and if push came to shove would let him have a key if I was out, he is really a great bloke (and that is Pukka Gen) I have never had any problems off Mark and would give him 100%"
Paul Doorbar - Home Customer
"But for Mark and PC Support my partner's head would be as bald as mine!!!! Our business works to almost impossible deadlines - we support Event Organisers by providing detailed proposals for Conferences and Incentives for all manner of services sourced by the overseas partners we represent. <br/> Effective communication is key to our business - many megabyte proposals requiring multiple hotel and dinner venue negotiations, sourcing unusual activities/entertainment, transport (road vehicles/off road, private jets, yachts, helicopters and more - the limit is the budget and imagination. <br/> If we lose 2 or 3 hours, miss an email or phone call it can be too late. Equally we cannot afford to infect someone else's IT with a virus. <br/> I found Mark and PC Support by asking LinkedIn group members for recommendations - Mark and PC Support stood out from the crowd in the Midlands.”<br/> PC Support are our lifeline, virus blockers and back up our considerable data. The service is prompt, very effective and so cost effective but best of all they can also speak plain English"
Alan Wodzynski - GTAssociates
"After contacting The PC Support Group a great deal of attentive help was given in a very friendly and un-pressurised manner. I would have no hesitation in thoroughly recommending them for the home computer person!<br/> After having been with The PC Support Group for a year I have just renewed my contract. It is a great comfort to know that when a problem arises that I cannot resolve myself, I can speedily summon up reliable external support.<br/> A year ago I had various on-going problems and after contacting The PC Support Group a great deal of attentive help was given in a very friendly and un-pressurised manner. This was followed by weekly checks of my machine which greatly reduced my sense of vulnerability.<br/> Subsequent to this I received considerable assistance in obtaining software, external hardware and thence set up of a regular back-up procedure. Again, much relief. I would have no hesitation in thoroughly recommending The PC Support Group for the home computer person"
Peter Henden - Home Customer
"I have known Mark for two years now and I have found him to be a great asset to me.<br/> I am a ‘senior citizen ‘and am still learning things about my PC which without Marks help I could not have achieved. He is kind, considerate and helpful and has monumental patience. He knows his job inside out and I need to know that when I am in difficulty he will be there to help. <br/> I for my part wish to stay with Mark as I trust his judgement on any PC problem that may come along, he is 100% reliable and it is also nice to know that he is ‘locally based’ here in Stafford.<br/> I wish Mark all the best in his new post as Director and long may he continue to be helpful to all those who are to follow in Mark’s new company."
Beryl Barrett - Home User
"Mark sorted out my IT for my business and went beyond the call of duty. He worked out what I needed and made sure that I understood exactly what he had done. I would highly recommend Mark."
Cath Robinson - Partner at People-Hub
"Mark made sure that he delivered everything I wanted and went the extra mile to ensure I was happy with the results. I would not hesitate recommending Mark to any of my customers."
Carl Telfer - SEI Security
"Working with Mark is always a pleasure. His passion for helping his customers with the best advice is second to none - often to the detriment of any commercial gain for him. He is a font of IT knowledge that he is very happy to share, and his willingness to participate in his local business community through the Chamber and other networking groups is entirely to his credit and sets him apart from other who don't want to put something back in to their community. I look forward to working with Mark for years to come."
Stuart Walton - Helping your business grow its sales through the magic of referral & word-of-mouth marketing
"I’ve used PukkaGenTek for our IT support for the last three years. They are highly responsive, pro-active and excellent value for money. At the end of the phone when needed, their advice on all issues IT related is exemplary, saving us time and money on several occasions. I would highly recommend PukkaGenTek, whether you have one laptop, or a whole network of computers."
Jonathan Andrew - Baswich Business Consultancy